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    • Pain area in any institution is fee collections
    • Need to find an easy method of Fee payment
    • To relive the Parent & the institution of this pain...
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    About
    eFee Online

    About eFee Online

    A pain area which is universally affecting all educational institutions is fee collections. To find easy method of fee payment for the parent as well as the institution is the need of the hour. Long hours waiting in queues for parents, wasting precious time away from work and battling traffic, makes the quest for a painless process a priority for both, the parent as well as the institution.


    Pain Points

    • The Fee Dues are not available immediately for reference

    Unless the parents visit the school physically they are not sure about their wards fee dues.


    • Inconvenient method of Fee Collection

    Most of the schools collect fee in their school fee counters, hence parents have to wait in long queues to pay their wards fees.


    • School accepts only Cash/DD

    Most schools & colleges don’t accept cheques, instead have a Cash only policy or take Demand Draft.


    • Parents find it difficult to take time off from work to pay fees

    Since school timings coincide with parent’s work timings, parents are not able to take time off from work, to stand in a queue to pay the fees.


    • No reminders

    Majority of the schools do not remind the parents about fee deadlines. The problem becomes compound when the fee cycles are either quarterly or term wise.


    • Late fee payment fines

    The exorbitant late fee fines ends up irritating the parents.


    • Embarrassment to the student

    The message regarding the nonpayment of fees is sent through the students, and it is conveyed in the classroom in front of their classmates.


    • The fee collection cycles is repeated 4-6 times a year

    Parents go through the above pain as many times in a year.


    • Research shows that parents default due to lack of time rather than money

    School fee is considered a very important payment for parents, they default this payment only due to lack of time.


    • The inconvenience results in parent’s anger

    When parents have to stand in long queues and take day off from their work, it angers them and they show frustration towards the school staff.


    • Affects the school image

    When school don’t care about the parents’ convenience the parents get disappointed with the school.


    The Solution

    We at eFee Online have tried to give relief to the parent and the educational institution by delivering a multimode fee payment service. The educational institutions can subscribe to this service and extend the facility to the parents


    The Following facilities are available on eFee Online

    • Payment Gateway

    • Net Banking

    • Mobile Payment Gateway

    • Cash Collected at Bank Counters

    • Cheque Drop Boxes

    • Digital Wallet

    • IMPS


    The parents will be given a unique eFee Online ID & PIN, using which they can register. Once the parents registered themselves they can use the above payment facilities to pay their wards fee.


    Benefits

    • Once parents registered they will be able to view their wards fee online

    • The users will get e-Circulars online regularly from the education institutions

    • Users will receive fee reminders and fee payments acknowledgements through SMS

    • Users can pay their wards fee using multimode payment facility

    • Users can view the payment history and fee receipts online

    • This facility is packaged with TAG support, users can access the help desk from any place anywhere.



  • • Fee Dues are not available for immediately reference
    • Inconvenient method of Fee Collection
    • No reminders
    • Embarrassment to the student...
    Read More
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     User Type  
     Date Of Birth  
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     eFee Online ID  
    OR    
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    OR    
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    OR    
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     Please select your security question and answer
     Security Question  
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     Old Password  
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  • • Cash flow get affected
    • The inconvenience results in parent's dissatisfaction
    • Affects the school image...

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     Parent Kindly enter your (any) wards eFee Online ID and PIN provided by the institution.
     eFee ID  
     eFee PIN  
            
    Welcome! Parent of  to eFee Online. Please enter your personal details.
     First Name  
     Middle Name  
     Last Name  
     Gender  
     Date Of Birth  
     Email Address  
     Mobile Number  
    *Please enter your valid Email Address to receive fee alerts and verify the same after Login, using the OTP code sent on your email address.
    In case you forgot your Password, You will be asked for Security Question and Answer
     Security Question  
     Security Answer  
     List In Directory  
    Address as in records of 
     Address  
     Country  
     State  
     City  
     Phone Number  
    Choose your own Login Name and Password.
    You will use this Login Name and Password to access all your information on eFee Online.
    Special characters[ _ ! $ @ # & * ] are allowed for password only.
     
     Login Name  
     Password  
     Confirm Password  
     Enter Captcha  
     
            
    Personal Detail
     First Name  
     Middle Name  
     Last Name  
     Gender  
     Date Of Birth  
     Email Address  
      Please verify your email address.
    Verify
     Security Question  
     Security Answer  
     List In Directory  
     
    Address Detail
     Address  
     Country  
     State  
     City  
     Mobile Number  
     Phone Number  
     
    Add New Ward
     eFee ID  
     eFee Pin  
     
    Registered Wards
    Remove Ward
     Ward Name  
     eFee Online ID  
     eFee Online Pin  
       
  • Payment
    Modes

    • Payment Gateway
    • Net Banking
    • Mobile Payment Gateway
    • Cash Collected at Bank
    • Cheque Drop Boxes
    • Digital Wallet
    • IMPS...
    Read More
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    Payment Modes

    Keeping the convenience of the Educational Institution and the Parent in mind we have innovated a holistic method of fee collection, using multi mode collection methods as listed below:

    • Payment Gateway

    eFee is integrated with online payment gateway, parents can pay fees using Master, Visa or American Express Credit/Debit cards.


    • Net Banking

    The eFee Service is integrated with many major banks, parents can use their Bank Accounts directly to pay the school Fee.


    Upcoming Features:-

    • Mobile Payment Gateway

    eFee service is integrated with mobile payment gateway. Parents can pay their wards fees using the eFee Mobile App.


    • Cheque deposite or Cash payments across the bank counters

    eFee partnership with banks, enables the parents to pay the school fees by cheque or cash payment across the bank counters.


    • Digital wallet

    eFee comes integrated with the digital wallet Bon-Ami, parents can recharge their digital wallets and pay their wards fees using this facility.
    Students can make cashless purchases at the school store or canteen using the digital wallets.


    • Standing Instructions on the Digital wallet

    This option allows parents to setup standing instructions on their digital wallets, when schools run the fee collection process on the system the fee payments will be made to the school automatically as per pre-defined instructions. This ensures timely fee payment by the parent every time the fee is due.


  • Fee
    Payment

    • eFee Module
    • SMS Reminders
    • Training to Parents
    • TAG Help Desk Support
    • Voice Support...

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    Fee
    Payment
      

    This feature allows the user to make the Fee payment by using the following facility


    • Credit Card

    • Debit Card

    • Net Banking


    Upcoming Features:-

    • Digital Wallets

    • EMI


    The User can make payments on current dues or on total dues for the entire year.

  • Payment
    Details

    • Payment Gateway
    • Net Banking
    • Mobile Payment Gateway
    • Cash Collected at Bank
    • Cheque Drop Boxes
    • Digital Wallet
    • IMPS...
    Read More
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    Payment
    Details
     

    This section will give the following information to the user


    • The fee receipt generated by the school and posted online it will show the link to view the receipt

    • The date of receipt

    • The mode of payment

    • Cheque & transaction Number

    • The status of payment reconciliation


    Example:

    S. N. Rcpt. No. Rcpt Date Pay Type Amount Trans. No. Trans. Date Trans. Status Cheque No. Cheque Date Reconciled Date Cheque Status
    1  125 13-May-2008 Cheque 1200.00 - - Accepted 255780 13-May-2008 14-May-2008 Cleared
    2  612 30-May-2008 Cash 1100.00 - - Accepted - - - -
    3  190 08-Apr-2009 Credit Card 2000.00 369755 08-Apr-2009 Accepted - - NA

  • Payment
    History

    • eFee Module
    • SMS Reminders
    • Training to Parents
    • Training to staff
    • TAG Help Desk Support
    • Voice Support
    • One Stop Solution... Read More
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    Payment
    History
    *Status *Description
     Success -- Transaction Successful. School Receipt not generated.
     Waiting for approval -- Payment made online needs to be approved by the Payment Gateway.
     Rejected -- Your online payment has been declined.
     Cancelled -- Your payment has been cancelled.

    This section will give the following information to the user who have utilized the online mode for fee payments


    Trans. No. Trans. Date Amount Trans. Status
    369754 30-May-2008 11,200.00 Successful/School Receipt not generated
    369755 03-Aug-2008 1100.00 Cancelled
    369764 20-jan-2009 9,200.00 Rejected

    • The Trans. No.: It gives the user the transaction ID which is generated while processing the fee payment using Credit card, Debit card, Net banking etc.


    *Status *Description
     Success -- Transaction Successful. School Receipt not generated.
     Waiting for approval -- Payment made online needs to be approved by the Payment Gateway.
     Rejected -- Your online payment has been declined.
     Cancelled -- Your payment has been cancelled.
  • School
    Alerts


    • Fee Dues are not available for immediately reference
    • Inconvenient method of Fee Collection
    • No reminders
    • Embarrassment to the student...
    Read More
    close
    School
    Alerts

    This feature, facilitates an intranet communication between the educational institution, Students and Parents. This facility enables all the stake holders to send personalised or group messages to each other. Using this facility the educational institution sends alerts to home on various activities such as homework, holidays etc.


    The Alerts could have attachments such as .doc, .pdf, .xls etc., to view these attachments the user should have an appropriate software downloaded on their local machines.

  • Notice
    Board

    • Cash flow get affected
    • The inconvenience results in parents’ dissatisfaction
    • Affects the school image...

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    Notice
    Board

    These are circular and notices which are currently send to parent on a hardcopy, now they will be sent online using this facility.


    Notices could have attachments such as .doc, .pdf, .xls etc. to view these attachments the user should have an appropriate software downloaded on their local machines.



  • FAQ's


    How To Register?

    Here you can see the Frequently asked questions which are asked by users.
    You can also see How to Use eFee Online.
    The Process of Online Fee Payment.
    Read More
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    FAQ's

    - Q: How to register on eFee.online?

      • Open any browser and type www.efee.online in the address bar

      • Click on the tile “Parent’s Registration”(first time users)

      • Enter the efee id and pin and click on submit

      • Complete the registration process by filling in the required details

      • After getting the message “Registered Successfully”, click on “Select Ward” and choose your ward’s name

      • Click on the tile “Fee Payment” to make a payment

      • Select “Pay” as Current Due or Total Due or Selected Amounts and click on “Pay Online”

      • Select the “Mode of Payment”(Netbanking/Debit Card/Credit Card)

      • Select the Bank/enter Card details and click on “Continue”

      • Completing the transaction on the Banks web page automatically brings you back to the efee.online portal

      • Click on the tile “Payment Details” to view receipt details of payments made

      • Click on the Receipt Number to view/print/save the receipt

      • Click on the tile “Payment History” to view the details of online payment transactions

      • Click on “efee online Sign out” to logout of the efee.online portal


    + Q: Where do I register myself as a Parent on eFee.online?

    A: Open the home page of eFee Online by typing efee.online in the address bar of any browser and click on the tile “Parent’s Registration”.


    + Q: What information do I need to have to register myself as a Parent on www.efee.online?

    A: You will need to have the ID & PIN of any of your ward to be able to register yourself as a Parent on www.efee.online.


    + Q: When I click on “Submit” after filling in the details on the Parent’s registration form, I get a message “Login Name already exists”, what should I do?

    A: Login Names must be UNIQUE. If the login name you have entered already exists you will have to re-enter the details again on the Parent’s Registration Page.


    + Q: If I am paying by Cheque, can I drop the cheque at any ICICI Bank cheque drop box?

    A: NO, do NOT drop the cheque at the ICICI cheque drop box. Instead, draw the cheque by the name of the school and write the eFee ID, Ward Name, Class & Section on the reverse of the cheque and present the cheque at the ICICI counter.


    + Q: What do I do when I forget my password?

    A: Open the Home page of eFee online by typing www.efee.online in the address bar of any browser and click on the tile “Forgot Password” and do the needful.


    + Q: After entering the Login Name and Password on the Parent’s Registration form, I get a message as “Invalid Login Name” what should I do?

    A: Login Names and Passwords must contain a minimum of 6 and a maximum of 15 alpha-numeric(a-z,0-9) characters ONLY. Login names CANNOT start with a digit(0-9). NO SPECIAL CHARACTERS LIKE !@#$, space etc.


    + Q: How do I add my next ward’s details on www.efee.online?

    A: After you login into www.efee.online , click on the tile “My Profile”, scroll down to the bottom of the screen displayed and enter the ID & PIN of the next ward as the eFee ID & eFee PIN and click on save.


    + Q: When I click on the tile “Fee Payment”, I do not see the Fee details of my ward?

    A: Login to the website www.efee.online and on the home page Select a ward from the drop down of “Select ward” placed at the top right corner and then click on the tile “Fee Payment”.


    + Q: Can I pay any amount as the fee amount?

    A: No, you cannot pay any amount as the fee amount. You can only pay the current due amount or the total due amount.


    + Q: Where can I see the fee receipt of the fee payment made?

    A: Click on the tile “Payment Details” to view the Fee receipt details. Clicking on the receipt number displays the Fee receipt as a PDF file in another window.


    + Q: When can I see the fee receipt of the fee payment made?

    A: You can see the Fee receipt of the fee payment made ONLY after the school has reconciled the payment which normally should be 48-72 hours.


    + Q: What information do I get when I click on the tile “Payment History”?

    A: Clicking on the tile “Payment History” displays the details of every online payment transaction made but which have NOT yet been reconciled by the school. The Payment History also displays the status of every payment transaction as “Success”, “Waiting for approval”, “Rejected” or “Cancelled”.


    + Q: What is the difference between the tiles “Payment Details” & “Payment History”?

    A: Clicking on the tile “Payment Details” displays the details of every receipt for transactions reconciled by the school, where as clicking the tile “Payment History” displays the details of every online payment transaction made but which have NOT yet been reconciled by the school.


    + Q: Can I create more than one Parent Login using the same ID and PIN given by the school on efee.online?

    A: Yes you can create more than one Parent Login using the same ID and PIN given by the school on efee.online provided the Login Names are UNIQUE.


    + Q: Should I use the ID & PIN given by the school as the User ID & Password on efee.online?

    A: NO, you MUST NOT use the ID & PIN given by the school as the User Id & Password on efee.online. You will use the ID & PIN given by the school to create a Parent login by clicking on the “Parent’s Registration” tile.


    + Q: I have made two payments of current due amount for the same ward on efee online by mistake. How will the amount be adjusted or refunded?

    A: Please contact the school for adjustments and refunds. You will get the receipts ONLY for amounts accepted and reconciled by the school.


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